Resolved Question
Three Mobile - Advice About Fraud.?
My girlfriend has had a contract taken out in her name without permission. This has been done by her brother who has illegally used her information to gain a contract for him and his girlfriend. My question is, when we inform Three today, will they be able to find a definitive connection between the contracts and the persons with the contracts, or will they just sweep them under the rug as it were? I would like for Three to give them all they've got, but it's a £100 debt and a fraud case at that... but I've never heard of any dealings like this with Three, so could someone please explain the procedure if known and how they will (if they bother) trace the parties. I just want to provide Three with as much information as possible to get this resolved and make sure they give the parties involved what they deserve.
Also... how would someone go about getting a contract in someone else's name? I know they would have had letters as my girlfriend previously lived at their address. So they had letters with my girlfriends name on it... but doesn't someone have to have ID? Passport, Drivers License? I know they can forge her signature too. I just think this is stupid.
Also... how would someone go about getting a contract in someone else's name? I know they would have had letters as my girlfriend previously lived at their address. So they had letters with my girlfriends name on it... but doesn't someone have to have ID? Passport, Drivers License? I know they can forge her signature too. I just think this is stupid.
Additional Details
Thanks for the answer. I didn't think the police would do anything about it but I shall make them a port of call. I'm contacting Three to let them know about the contract and hopefully I'll get it all sorted. Thanks =]
1 week ago
Best Answer - Chosen by Asker
All you have to do, is tell Three that you did not take out the contract.
that this is the first you are aware that the contract is in existance.
When Three accepted the contract, it was their choice how much proof they accepted that the person contracting the phone was who they said they were. - that from their point of view is a 'risk' assessment that it will be a bad debt.
However, they will be happy so long as the bill is paid.
If it turns into a bad debt, then they will followup on the proofs/chase the person.
If you are now the first person they have contacted, your response is to explain that it was not you.
I would help them all you can, but do note any time and expenditure/inconvienience in case it becomes significant (small ammounts are not worth the bother) - you never know.
It is however for the Police to prosecute for fraud in behalf of Three
and for ID theft on behalf of youself .. if you wish to go to the police.
How would you get a contract in another persons name ?:
By signing a form/applying on line and possibly giving some proof of address.
A borrowed utility bill (hence why they should be shredded or kept under lock and key)
If the bill stays online, it goes to any enail account
If the bill payment is not taken from a credit card/Bank account in your name... I would suggest that for a company, they would want a good reason why not... but again, many may just accept the account number. - Unless the person has taken out a card in your name also !
When you contact Three, ask how and from where it is being paid, and if the account is in your name also (just in case)
Ultimately, it is for Three to show that it 'was you' that took the account out, till then they cannot (and should not) take any legal action against you. Hence the risk they take in not making strong checks at the start. They may commercially consider it cheaper to chase the few bad contracts than fully check all the good ones. But even more reason why any costs that you incurr for their 'laziness' and 'commercial assessment' should include your costs as well.
Good luck with your chat with Three,
But focus on clearing your name and liability,
so do register the situation with the police in case there are other things (credit card etc)
not any (possibly vindictive) action of getting the person who did this.
- that can be a secondary issue, and will follow naturally if slightly slower.
that this is the first you are aware that the contract is in existance.
When Three accepted the contract, it was their choice how much proof they accepted that the person contracting the phone was who they said they were. - that from their point of view is a 'risk' assessment that it will be a bad debt.
However, they will be happy so long as the bill is paid.
If it turns into a bad debt, then they will followup on the proofs/chase the person.
If you are now the first person they have contacted, your response is to explain that it was not you.
I would help them all you can, but do note any time and expenditure/inconvienience in case it becomes significant (small ammounts are not worth the bother) - you never know.
It is however for the Police to prosecute for fraud in behalf of Three
and for ID theft on behalf of youself .. if you wish to go to the police.
How would you get a contract in another persons name ?:
By signing a form/applying on line and possibly giving some proof of address.
A borrowed utility bill (hence why they should be shredded or kept under lock and key)
If the bill stays online, it goes to any enail account
If the bill payment is not taken from a credit card/Bank account in your name... I would suggest that for a company, they would want a good reason why not... but again, many may just accept the account number. - Unless the person has taken out a card in your name also !
When you contact Three, ask how and from where it is being paid, and if the account is in your name also (just in case)
Ultimately, it is for Three to show that it 'was you' that took the account out, till then they cannot (and should not) take any legal action against you. Hence the risk they take in not making strong checks at the start. They may commercially consider it cheaper to chase the few bad contracts than fully check all the good ones. But even more reason why any costs that you incurr for their 'laziness' and 'commercial assessment' should include your costs as well.
Good luck with your chat with Three,
But focus on clearing your name and liability,
so do register the situation with the police in case there are other things (credit card etc)
not any (possibly vindictive) action of getting the person who did this.
- that can be a secondary issue, and will follow naturally if slightly slower.
There are currently no comments for this question.
Other Answers (1)
- my father never had anything to do with three and had to go to the police sometime ago because he received a £300 bill in his name.
He managed to solve the issue
No comments:
Post a Comment