Resolved Question

Does my loan have to be repaid?

Hi There!

My partner and I got a loan from a sub prime loan company about 3 years ago and when we went into the office, they practically forced us to take PPI which we said we didnt need. The staff at the branch were not very pleasant so we made a complaint and said we were not happy dealing with this branch.

After a while, we received a letter confirming that the loan had been closed down for that branch, and they would need us to go in and sign new paperwork at another branch with NO PPI on it. This was fine. They said the new branch would be in touch. After hearing nothing for ages we rang the new branch who said there was no record of us, and wouldnt be until we had been in to sign new loan??? Anyway we left it and heard NOTHING from them for nearly 12months. Then we received the odd letter here and there saying loan in arrears, but still no demand for payment.

We have now had a letter through the door of an address we no longer live at, hand delivered. confirming the account in arrears and need to talk to us. I have today rang them (the 1st branch) and they said they cant find anything and not sure where letter came from???

I personally think that as they closed down the original loan BEFORE they made us sign new paperwork, they have shot themselves in the foot meaning there is no open account which we have signed for? I just dont know whether to write to them and explain all of this, or just not tell them our new address, and see what happens???

Any responses would be much appreciated....!

Thanks

Best Answer - Chosen by Asker

Uk answer: You should not try to ignore the situation as it won't go away - but at the same time, you should write to the company requiring an original or certified copy of the loan agreement to which the debt pertains. If they can't supply this, then they can't enforce it. Deal with them only in writing, they will record phone calls (when it suits them), ensure that all your correspondance is sent recorded delivery and keep copies. Consult with your local citizen's advice bureau. Check out an excellent website, http://www.consumeractiongroup.co.uk/for… which offers advice and even sample letters to download.

I should make it clear, I am not in favour of taking on debts where you have no intention to repay, but that does not seem to be the case from your question. You should not have ignored the original letters requesting payment. However, it is completely possible that they have ballsed up the paperwork and this might be why they have passed it to the debt collectors - because they know they have little chance of collecting the money themselves because they can't enforce it.

Likewise, obtain a copy of your credit report - http://redo.me.uk/freecreditreport - if there's information on there that pertains to a credit agreement that cannot be substatiated, then this information can be removed.

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Other Answers (9)

• You ask "Does my loan have to be repaid?" If you've had the loan, of course it must be repaid. I'm not sure I understand how a letter informing you you are in arrears cannot also be a request for payment. That's just splitting hairs. As another replier has said, things can only get worse if you do not sort this out now.

  Source(s):

• if you signed any original paperwork when u had the loan, thats all the proof they need that u have had it. They will get there money back one way or another from you , they have a limit of 12 years in which they can demand payment from you
  
  believe me you will not get away with it
• Dear ,
  
  I was also searching for same thing couple of days ago and found this one  
  http://yourloans.noads.biz
  
  Regards,
• if the money was deposited in your account then you have to pay, if it wasnt, then you dont. ask them to show you proof.
• just pay off the loan
• time limit is 6 years desite what has been said above.
• You had better read the letter they sent 'confirming the loan was closed down' ...
  
  Unless you went in and paid the loan off in full, it seems rather more likley that they said they would remove the PPI charges if you went in and signed the new paper work ...
  
  Since you never signed anything new, I would like to bet the original loan paperwork is still in force (and they will try to charge you PPI ...)
  
  
  In any event they seem extremely inefficient and if you ignore them it is quite likley they will never manage to trace you ..
  
  ... but that means your loan will be sold off to a Debt Recovery Company .. and such companies are a whole new ball game when it comes to tracking people down and getting blood out of a stone ... if you are not careful this will end up costing you an arm & a leg ...
  
  Perhaps you should contact them by phone (there's bound to be a number on the hand-delivered letter) and see if you can come to some agreement about how much it will cost to settle the debt ?
• I rather think that is wishful thinking on your part, your loan may be floating around in limbo a bit but as there have already been letters stating that it is in arrears it is by no means forgotten. Whilst you yourself should not have to pursue them to find out just where your payments should be sent to, leaving it to them to sort out means you are getting further and further in arrears and sooner or later the debt collection agency will be contacting you. Seems unfair but that is what will happen. You can never just ignore a loan, it will not go away and though it should be down to them to get their act into gear it is in your own interests for you to take strenuous efforts to formalise a payment point.
• It is highly likely that the loan breaches the 1974 Consumer Credit Act and cannot be enforced in law, due to the PPI. When you get any more correspondence you need to find which is the cheapest firm to act for you in taking the company to court and getting the loan cancelled. If you want help you can email me on woodlands36@yahoo.co.uk

Resolved Question

Credit Card Payment Dispute?

I closed my credit card account in Aug 2009 last year having fully paid off the balance.
Then credit card company send me a another bill in Nov 2009 and charged the sum of £920.00 citing that the company wrongly credited my account in M ay 2009 and now realised that they made an error so they have taken money back.

Best Answer - Chosen by Asker

Right, this happens quite often. A credit will have been made to your account by accident, probably meant for somebody elses, and it will eventually show up on a rapport.

Its completely human error most of the time!!

How didnt you notice this amount credited to your account first of all?! haha! Anyway, you will need for them to send copy statements around that time of the dispute, and you need to get copy statements from your bank for you to match the two up. If they have credited money which didnt come from your bank then unfortunately you would have to pay this money back.

HOWEVER..... Please do not give in to them easily!! Speaking from actually working in a Credit Card company!! Ask for some sort of interest free arrangement on the money as it is unfair to pay it all back at once. It is their mistake at the end of the day. If this is refused at the first stage, ask for the call to be escalated and then speak to a supervisor... and so on. You will get alot more done that way!

Get back to me if you need any more help on the matter. The trick is just how to twist it your way.

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Other Answers (2)

• I would demand an audit of the account. Have them prove that they made the mistake, identify the mistake. Then you check your financial records to verify that you paid the debt in full. Be sure you go back to the May 2009 date, not just the Aug 2009 date.
• Well, had they? You can surely check on that. If they have then they are entitled to their money back. Mind you, I would have thought you'd have noticed if it had happened, it's not exactly a small amount.

Resolved Question

My youngest son used my bank details and card to obtain payday loans without my permission?

What can I do about this? I am going to cancel my debit card with my bank so these companies cannot access my money, however I am concerned as to what I can do now.

Can anyone help?

Additional Details

Obviously he has done something serious and it is illegal, but I wouldn't want to see him with a criminal record for it. How would these companies treat it when I contact them?

5 days ago

Welshlad - he has just turned 18 and cannot afford to pay the debts straight away, and neither can i. I do have money going into my account however i cannot afford to use it on this.

5 days ago

Best Answer - Chosen by Asker

More than likely if you go to the bank, they can have your money replaced and issue you a new card with a new number, BUT they will end up finding out that it was your son and thats a felony. =(

If you don't want that to happen, work it out with these companies and pay the money back.

This is a very touchy situation and im sorry this has happened to you. I wish you the best of luck with this issue. Payday Loans are EXPENSIVE to payback. =(

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Other Answers (5)

• I wouldn't cancel the debit card as this will make it worse.
  
  How old is your son? Can he pay the money direct into your bank to cover paying the loan back?
  
  You could speak to the bank, and this will be considered as fraud on your son's part.
• That boy is going places, but it,s your fault for being careless with your card. In form your bank they can help you with this.
• He can go to jail for this. I would definitely let him think you are considering turning him in.
• You would have to file fraud charges against him.
  What exactly do you want to do about this?
• turn him in or it will happen again

Resolved Question

Do you have to work to get a Planned Overdraft?

I'm with Lloyds Tsb

Additional Details

I'm with Lloyds TSB, i do have money coming in regulary into my account

6 days ago

Best Answer - Chosen by Asker

UK answer: It would really depend on where the regular money was coming from. For example, those on Disability Living Allowance are considered for credit/overdrafts. Those receiving a regular income from their parents would not.

So the answer is 'no', you don't have to work, but it's more complicated than that - you would also need to prove a regular income.

Hope this helps.

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Other Answers (2)

• No, all you need is the agreement of the bank manager, but they usually like some guarantee like employment, self-employment, a student likely to be on a good salary in the future.
• No - many students have an agreed overdraft, but pay heavily in bank charges for the privilege

  Source(s):

Resolved Question

I want to get a Planned Overdraft of £1100?

Basically I want to Get Planned Overdraft of £1100 and just want to know how do i need to pay it back and am i eligible for it? I am 18 currently not working but have money going into my bank account, I've got Current Account.. And im with Lloyds TSB

Best Answer - Chosen by Asker

It depends what type of Current Account you have. I used to have the under 19's account and I was not allowed to have an overdraft. When I turned 19 they then suggested that I upgrade my account to a Silver Account with which they offered me £3,000 planned overdraft. I'm guessing you have the under 19's account and it's very likely that they won't offer you any overdraft- typical of any bank. This is because you haven't got any credit history (i'm only assuming here) from which they base their decision.

I have been with them since I was 16 and now I also have their Airmiles Duo Credit Card with £15,000 credit limit- I didn't ask for it, they offered it to me...Lloyds TSB is a pretty generous bank with excellent customer service so I suggest that you stay with them.

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Resolved Question

What will happen if I stop making payments on my credit card?

It's a long story but I have had a credit card since I split with my ex 10 years ago. Most of the money on the card was spent buying things for a rented flat as he kept everything. i have been paying the minimum amount ever since. Ive been living abroad for 7 years but I have still kept paying the payments. Im now in a position where I just cannot afford it. I have written to them twice offering a reduced payment but they just keep sending me arrears statements. Whenever I have contacted them I just cannot get any sense out of the operator, they just don't seem to care. I have now received a letter saying they are refusing my reduced payment. I feel they are being very unfair, at least I am trying to pay something, surely they should accept this?

Additional Details

I think they are being unfair because I have written to them explaining I am now in a position where I work part time for 6 months of the year. I am not in the UK and earnings are nothing like I used to earn (about a tenth!!) I think if someone is genuinely trying to pay at least something they should accept it rather than default them.

1 week ago

Instead of people just popping in and thumbsdowning the answers, why not leave an answer at the same time?

1 week ago

Best Answer - Chosen by Asker

If I were you I would make your reduced payment as you have offered it to them. The only thing they can do is sell your debt onto a debt recovery firm, then you will have to communicate with them instead. Make sure the interest is stopped and offer the amount you can reasonably pay. Make sure you keep a note and a copy of all correspondence between you. That way if they decide to take you to court for a CCJ you can defend it because you have made a reasonable offer of payment. I can't understand why the credit card agency is acting like this as normally they are quite willing to help if you are having problems. Have a look at this website also, loads of very useful info on there and template letters you can use and it's completely free,

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Other Answers (3)

• Sorry but I don't understand why you think they are being unfair, all they are doing is exactly what they told you they would do under their terms and conditions which you agreed to.
  
  Having said that you need to talk to a manager and see if they have a hardship program, if not then you have to make a decision weather to pay for the basics like food, rent, utilities etc. or try and make your credit card payments.
  
  The worst that can happen is they will be charged off and sent to collections. While this will trash your credit it will also give you the opportunity to settle for less then you actually owe.
  
  If the debt is large enough they could sue you and seek a judgment from the courts, if they win they can attach your bank accounts, garnish your wages (if your State allows it) and file liens on any real property you may own like cars, boats, land and homes.
  
  Good luck.

  Source(s):

• You got the credit card from a bank? Banks do not go to court because they would then have to legally justify their charges and this they will not do. They will issue a default notice which will trash your credit record for the next six years. They will spend five years writing to you and adding charges to the account. They will bump up the outstanding amount fourfold and then sell the debt for a third of it's value - result for them. The underhanded b******s who buy the debt are the real problem. If they attempt to communicate with you ignore them at all costs. Change your phone number and address before this happens, if possible, and do not ever acknowledge the debt.

• Answer hidden due to its low rating

  Keep in mind that employers check credit before hiring you.
  Hopefully, you won't be financing a car or a house in the future.
  Save up some money since you may have to put a lot down for your next car - or just pay cash.
  They will want their minimum payment - never will they take less.
  /

Resolved Question

I have paid RLP - will I ever hear from them again?

i recieved a letter from RLP and chose to phone the number and pay the £110, the man on the phone confirmed it and said my case was closed. Will i ever hear from them again? I hope that I do not, as i dont want any of my family to find out...

scared & confused :s

Additional Details

*it was for shoplifting, i was with a friend and at the time i didnt think much of it - but i got caught and have paid the money stated in the letter they sent me. I would just like reassurance that this is finally over as i would like to forget about it and move on, but i cant as im worrying that they will contact me again.

thanks in advance!

1 week ago

Best Answer - Chosen by Asker

They will keep your details on file, but you won't hear from them again (Retail Loss Prevention that is) unless you are caught shoplifting once more.

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Other Answers (1)

• Who or what are RLP?
  
  Edit.
  
  Retail Loss Prevention Ltd. Never heard of them before. However, I have visited their website to see who they are and what they do. My opinion is that now you have paid the outstanding debt you will not hear from them again. Unless, of course, you re-offend! Lesson learnt, I hope.
  It could have been a lot worse.

Resolved Question

Can you use an american express gift card in UK stores?

Best Answer - Chosen by Asker

That depends on if the store accepts American Express, not all UK stores do, best check with the store first.

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Other Answers (0)

No other answers.

Resolved Question

Can a bank close my account and pass it to a debt collecting agency after my claim for bank charges ?

Best Answer - Chosen by Asker

If a bank closes your account and then passes the debt onto a debt collectors, they have effectively written your debt off to balance their books. They have set your account to zero.

I would not be intimidated by debt collectors either. If the account is in dispute, they have no legal right to sell it. I would write to them threatening them with the ombudsman and the Office of Fair Trading.

Banks have lost all credibility since they needed taxpayer money to bail them out because of the greed of senior bankers speculating huge sums on currency. For years I worked hard at keeping a good credit record only to be judged by a bank that is bankrupt!

I would make them a cheeky offer in full and final settlement or drag it out for years disputing their charges etc.

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Other Answers (7)

• YES, havent you been watching the news?
  BANKS CAN DO ANYTHING, just bend over and take it!!!!!!
  Needed to pay bill to my bank by deadline, they were closed Wednesday with snow, I have ill health after making the effort to walk in and pay it, have spent last two days recovering, if hadnt bumped into friends and got lift home, think I would have ended up in hospital......do you think the BANK would care
  NO, I would have incurred bank charges
  they can legally rob us time and time again, thats why I'm with nationwide one of the last building societys and who did open on Wednesday and helped me out with the B++++Bank problem
  WELL DONE TO THEM
  have to keep bank credit card, otherwise would have nothing to do with them

  Source(s):

• If they pass outstanding charges to a debt collecting agency while a dispute is unresolved, they are breaking the law. Point out to the agency that there is an ongoing dispute between you and the bank and that any claim by the agency is unenforceable.
• Not sure what you mean by "my claim" for bank charges. Presumably you mean the bank's claim for bank charges. If so, yes, they can certainly close your account and take whatever action they think is necessary to recover what you owe them.
• if your account remained overdrawn then yes the bank can close the account (or else it will be assessed fees daily) and report it to collections to get their money from you...
• If your account is overdrawn, yes they can. We have no idea what your "claim for bank charges" means.
• Yes
• yes if you owe them money.

Resolved Question

WOW , I NEED TO DOUBLE CHECK IF THIS IS TRUE ?

Tesco have this on there site :

What doesn't count towards a credit score?

Scoring models do not take into account:

* age
* race
* sex
* job or length of employment at your job
* income
* education
* marital status
* whether you've been turned down for credit
* length of time at your current address
* whether you own a home or rent
* information not contained in your credit report

it also include *weather youve been turned sown for credit is that right so if i apply 10 times get rejected my score is the same ????

Best Answer - Chosen by Asker

Yes this is correct - the fact that you have applied for credit in the last 6 months is recorded on your credit report (so in your example, if you applied 10 times for credit in quick succession, the fact you have applied will show up) but the decision by the lender (accept or decline) is not recorded.

You can obtain your credit report instantly online and for free at http://redo.me.uk/freecreditreport and see exactly what is recorded against you, and apply to have any errors changed.

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Other Answers (6)

• Correct. None of these things are included in your credit score.
  
  If you apply for credit, that creates a hard inquiry which will ding your score for a few points. If you apply for 10 lines of credit with a short period, it would take a chunk out of your score.
  
  Although these things are NOT included in your score, many are used by creditors to determine creditworthiness (age, race, sex being the exceptions). Your score is only a small part of a creditor decision to extend credit to you.

  Source(s):

• The being turned down may not affect but each time you apply a point goes on your credit report. So the more applications the more points. The best way to make your credit look good is apply for a card and spend a little and pay it off. Then another and pay it off. Limit your cards though and whatever you do don't let it get out of hand - a minute of spending can be a lifetime of misery if you're not careful.
• thats all right butt the only thing about the home part.. if you have a morgage and its not paid alll like no monthly fee then it doestn show but if you do then it will cuz you have to take out a loan from a bank.. credit score is anything you take out like a credit card like visa or mastercard or if you have loan or own a compeny money where they put your credit on the line in case you dont pay them they will dirstroy it and then comes in bankruptcy and all that fun stuff
• I think education only.
• I think you've misread something. Go to myfico.com if you want to read about credit scores.
• Your "credit score" is whatever Tesco decides from looking at your credit history and application.
  
  What Tesco is saying is that, in effect, they DO NOT see any of the above information as having any effect on the credit score they award you.
  In truth, this is true. They base decisions primarily on your credit history.
  That is why it is currently not possible to get credit from them if you have bad credit history. Even if you earn relatively good salary or are in a good job or you scribble "I am a millionaire" on the application form, if you have BAD credit history they do not give credit under their policy.
  - they can't discriminate on basis of age, race, sex by law
  - they wouldn't care about your job, time in employment, income, education, marital status, turned down for credit, address time, own home/rent, info not in credit report...they are only interested in your credit history with Experian or Equifax. Any defaults or bad history of credit and credit is not possible.
  Tesco want to make business decisions quickly based primarily only on information on your credit files collated by Experian, Equifax and Call Credit. The information in your application allows them to go to the credit report companies and do a search of your credit history. They would not be bothered with your present income or job because their policy is that such information is not reliable as regards your existing debt, the risk they take, and your ability to make payments on time.
  
  If you apply 10 times to Tesco over the year, a Tesco search may show up a few times on your credit files. Any other credit card companies you apply to see these previous searches. Also, Tesco Finance people may reject further repeat applications if you apply more than once with no new information.

Resolved Question

Likleyhood of me obtaining credit?

i have 2 virgin mobile contracts in my name since october and im 18 im on the electrol role and have paid all my bills on time i have a landline in my name too with virgin media, today i applied for a bt landline and they passed the credit check and asked for no deposit whats the liklyhood of me getting a credit card or catlog by the way i was declined by littlewoods what catlog would accept me

Additional Details

MAY BE A POOR IDEA BUT GUESS WHAT WHEN I NEED SOMTHING LIKE A WASHING MACHINE THEY WILL DECLINE IT DUE TO LACK OF CREDIT I ASKED FOR A CARD OR CATLOG NOT A LEUCTURE

1 week ago

Best Answer - Chosen by Asker

If you're 18 and you have no credit cards yet, and have a debit account always in credit and no history of overdrawing it, and just have the 2 mobile contracts and landlines and no history of defaults you may be 80% likely to be accepted by at least 1 or 2 credit card companies, however, you need to be employed and earning a regular salary.

You're bound to be accepted by at least 1 credit card company - even if it is a high interest rate card like Aqua.

As for Littlewoods, again, the issue is you need to be employed and earning a regular salary and have a good credit history. Also you don't appear to have a history of credit so you need to build that up to be accepted. In addition, the department stores have a tradition of requiring excellent credit history.

I'd strongly advise you to a order your credit files from Equifax, Experian and Call Credit and had a look at the latest info. You just need to write to these companies and ask for your credit report, enclosing a £2 statutory fee. Follow the instructions here: http://www.ico.gov.uk/for_the_public/top…

Remember: there is a financial crisis which is making it harder for companies to offer credit. I wouldn't be surprised if you were turned down.

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Other Answers (2)

• Why are you eager to take on debts which can snowball? A credit card may not be a bad idea, but catalogues are very poor value for money.
  
  Edit - credit reports - sometimes companies like Experian offer "free trials" on their website for access to you credit report. This may be for a fixed period like 3 months, after which you pay a fee. You will need to register a debit card to pay before you get the free trial. If you just want to see your report, simply register, use up the free trial time, and then cancel it.
• Good places for you to try for a credit card:
  
  www.householdbank.com
  
  www.orchardbank.com
  
  www.capitalone.com
  
  They have some cards that are geared toward no credit or lower credit ratings.
  
  Just be sure to use your new cards responsibly!
  
  Good luck!

Resolved Question

Bank of Scotland Easycash help?

Can any one explain the difference between a Branch Counter and a Express Pay-In Box?

I'm 16 just to clear things i got my first card in this morning and i was reading about it on the bank of Scotland website and it said i can't pay in money through a Branch Counter but i can through an express pay in box, i had no idea what this meant, so could some one explain it a little better thx.

http://www.bankofscotlandhalifax.co.uk/bankaccounts/easycash.asp

Best Answer - Chosen by Voters

Bank of Scotland will not accept you going into any of their branches and giving cash or cheque you want to deposit into your account to the till staff. Normally a bank will allow you to go in to any branch and hand cheques and cash to the till staff.

Bank of Scotland want you instead to put any cash or cheques that you want to put in your account in their little "Express Pay-In Box" which is inside every branch I believe. You just go to the box, get an envelope, fill in your details, put the cheque/cash in the envelope, close the envelope and put the envelope in the box.

The box is emptied every working day and staff process deposits/cheques that way,

100% 8 Votes

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Other Answers (3)

• This is my understanding: Bank would like to deposit money through express pay in box. you put money or cheque in to envelopes provided by bank ( with a/c no and other details on envelopes) and drop into specially provided box. This envelope then collected overnight and credited in to your account. This is terms and conditions of account. By putting this terms and conditions you or public do not have to queue up at counter. This way bank do not need to employ more staff to deal with long queues or do not get moan from public ( Any way bank do not listen if you complain). I would like to suggest that change your account to current account & you will get better service and benefits. You will not lose any thing and on the top you will get more than your existing account. Please look for best current account . Pop in to different bank and get info about current accout . Thne compare pros and cons of account and move to account.

  0% 0 Votes
• What others have told you is right about paying it in to the express pay in box but they are emptied several times per day but our RBS in Glasgow will accept payment over the counter as long as you fill in a pay in slip.

  0% 0 Votes
• you can find it in tools on this website http://webbiz1.notlong.com/0AAgEz7

  0% 0 Votes

Resolved Question

The Law and Credit Cards: Friend in Big Trouble Please Help!!!!Please!!Husband who is a scam artist!?

My best friend married a scam artist!This is really really bad,they had a quick marriage,everyone liked the guy,butter wouldnt melt in his mouth!He went to CHURCH!!!Theyve been married for two years,she had her own house,everything has gone real bad,he was managing the finances whilst she was raising their two children+1 from a past relation ship!They have been married for two years,when they met he was recovering from a traumatic time as his last wife had died in a car crash along with his little girl...................The CSA have now found him!Imagine my friends horror when she found out the x wife was still alive with the little girl!She then started digging and found out he had run up big debts on her own personal credit cards,hotel bills etc whilst he was having affairs etc!Including one recent one for £900.00 for a stereo in his car!He made many of these purchases in person,Surely its illegal for a person thats not the card owner to make purchases.Its nearly impossible to find any of this out!Someone told me that any purchase over £25.00 should be subject to an ID check?He went away for three weeks whilst his "Mother Died" this was a holiday in Spain(His Mother is in good health)!There are no laws against scammers like this??What a country we live in!

Additional Details

Further Details:- Her Own Original Bank Account and The Joint Account are in Overdraft Situation.Another thing she started to smell a rat on is his mail started coming with the names changed slightly.This is surely illegal this guy needs locked up,my friend has now spoken to the "dead" wife,he left her with £20,000 of Debt.

1 week ago

Best Answer - Chosen by Voters

Tell her that her only option is to take him to court.

No one likes to go to court, especially if the experience is new to them - but it's her only chance of regaining any money and preventing him from getting anything in the divorce, including custody of their children.

To say his daughter had died is the most unforgivable thing a father can do.

100% 1 Vote

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Other Answers (6)

• Sounds like she needs a lawyer. Also to take every bit of money out of the joint bank account and move it to her own bank account that he cannot touch. She also needs to report the cards stolen, cancel them, and get new ones issued in her name only. Rent a box to receive her mail - and keep the only key to the box on her.

  0% 0 Votes
• Sounds very deceitfull, She could call in police and lawyers, Could even still be married, To do all that to so called loved ones, Better off without him, Good for you trying to help as she needs a mate

  0% 0 Votes
• she needs to go to the police with all her evidence of the card frauds, and the story of his ex wife etc, then go to a solicitor

  0% 0 Votes
• The best bet is to get that person away from that scam artist...as fast as possible before that person gets arrested. I am afraid that the person who helps that scammer could be charged with abetting or acting as an accessory.

  0% 0 Votes
• his last wife had died in a car crash along with his little girl. sounds like the same line from the
  
  Step father movie

  0% 0 Votes
• She should ring Womens Aid...google them as this is Financial abuse...and put a stop on the credit card

  0% 0 Votes

Resolved Question

Need help - credit card fraud?

a guy at work has used his work credit card to purchase personal items and can not provide receipts for other items purchased!! the company would like to press charges.. how would we go about this and who would we contact? will the police be interested?

Best Answer - Chosen by Voters

There is no deceit involved here on the part of the employee. Therefore there is no fraud.

What I understand from the information you have provided is that a worker (an employee?) used a work credit card for purchasing "personal" items and receipts can't be provided for "other" items purchased.

PERSONAL ITEMS
If the company's policy is not to permit the use of the card for buying products for personal use (e.g. home shopping), then the worker has breached the company's policy which is potentially a breach of the terms and conditions of employment but you need to look at the terms and conditions of employment.

In these circumstances, disciplinary proceedings may be started against the employee (pursuant to what is laid down in the company's terms and conditions of employment). These proceedings may result in a written warning, or if considered an act of gross misconduct, could lead to termination of employment. But there can be no "instant" dismissal because the worker is entitled to a fair hearing and for the company to comply with law as regards wrongful and unfair dismissal.

Action can be taken to recover monies used on the corporate card. The employee may make lawful and reasonable deduction from the worker's salary.

In terms of criminal proceedings, there is no deceit by the employee (the employer KNOWS the transactions going on the account) and the employee does no deceit if he can show he reasonably believed he could make the purchases. However there is potentially theft (dishonest appropriation of company money by making the personal purchases on the card). The police may want to be involved if there is proof of the employee's dishonesty.

RECEIPTS
On the subject of receipts, the company should use discretion over this. Sometimes receipts aren't available or illegible even if they are available. It may be worrying for the worker not to have receipts but failure not to provide receipt isn't grounds for instant dismissal or involving the police or suggesting fraud. It's just another item to add to the disciplinary agenda if such action was taken.

57% 8 Votes

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Other Answers (6)

• Just like to warn you that it is not necessarily that straightforward! It would very much depend under what terms he was issued a credit card by the company.
  
  Some companies do allow their employees to use a card for personal purchases, was it obviously stated to him that this was not acceptable?
  
  Did the company state to him that receipts must be provided for all company purchases in order to be re-imbursable/claimable?
  
  Did the employee sign an agreement/receive a copy of the policy as to how the card must be used?
  
  Presumably in order to reconcile the credit card statement the employee would have had to fill out an expenses claim, and this would have to have been authorised by his line manager? If this has not been done then surely his line manager (and the accounts dept) also share a certain responsibility for allowing this to happen.
  
  I am assuming that as the company wishes to press charges all of the above have been checked and that the company can verify that they had instructed the employee in the appropriate use of their company card.
  
  If they have taken all reasonable precautions and the employee has knowingly abused the use of his company credit card, then the company should ask the employee to pay back any sums of money that he cannot verify with a receipt (if this is company policy) whether or not it was company/private use; and at the very least issue a written warning as to future conduct.
  
  If it is itemized as an offence under the company's Gross Misconduct policy - then it is a sackable offence.
  
  However, it would be very wise to speak to an employer/employee specialist legal advisor as to how to proceed, thus avoiding the chance that the employee can turn the case around into unfair/constructive dismissal and sue them!
  
  It does happen!

  0% 0 Votes
• You need to contact the bank first. They will be able to tell you where the purchases were made. You then need to contact the shops/suppliers in question to obtain the relevant receipts. Finally, go to the police.

  0% 0 Votes
• Yes the police would be interested, because it's fraud.

  0% 0 Votes
• Speak to the police. They will investigate and then decide if there is a case for prosecution.

  43% 6 Votes
• Talk to bank officials first. They'll have advice on how to proceed.

  0% 0 Votes
• Contact the shop keeper for receipts

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Resolved Question

Has anyone heard of 1st credit limited?

i received a letter today from 1st credit limited today this exactly what it says:

Dear sir/madam

1st credit limited is attempting to contact the above named regarding a personal matter

your address has been supplied as a possible address for our subject who was previously resident at -

(my previous address)

please contact our offices immediately on telephone number 0843 320 0050 and quote the above 1st credit reference number at which time further information can be provided.

if you are not the individual we are attempting to contact or have information that may assist please call us at your earliest convenience, on telephone number 0843 320 0040, in order that we may correct our records.

if no response is recieved within 10 days of issue we will assume that you are the individual we wish to contact and will of course ensure that all relevent correspondance is sent to you.


yours faithfully


1st credit ltd


okay now i tried both of those numbers, the first number cuts to voicemail ofter 3 rings with a woman with and american accent speaking and the other one just rings out,

does anyone have any information that can supply me with???

thank you :)

Best Answer - Chosen by Voters

These people are cretins who will use any number of underhanded tactics to get others to pay debts which they do not owe or which are time expired. Do not acknowledge them! Put their crappy letters straight in the bin.

75% 6 Votes

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Other Answers (5)

• They are debt collectors, they buy old debts from banks and credit card companies that are over 7 years old and now closed but when they buy them they obviously want to get the debt paid to them, for those that do have these debts if you call them or write to them it reopens the old debts and then can be pursued for payment - ignore it and do not contact them or return the envelope as not known at this address. Credit card companies do not use addresses they use date of birth and NI numbers

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• Wired Up and Fairfax are spot on. 1st Credit are bottom feeding parasites that break the law to gain money from you. Burn the letter, but never, never, contact any debt collecting agency via the telephone. If you must contact them, then write. And don't sign it, it is not beyond these robbers to forge signatures.
  
  Listen to the link and to all this Chaps others. They are informative and hilarious. All good advice on how to deal with debt collectors.

  Source(s):

  0% 0 Votes
• Just return the letter not known at this address. I have had this problem and concluded that it was nothing to do with me. Any debt is with the named person and not the address.

  0% 0 Votes
• This is a debt recovery company that has previously been looked at by the Office of Fair Trading. I strongly advise you to contact the OFT without delay! See their website, www.oft.gov.uk
  Good Luck.

  13% 1 Vote
• dont reply to them dont phone them, just rip the letter up and throw it in the bin. Its a scam being operated by a semi legal debt collection agency. They try to tell you the debt goes to the address not the person. They're trying to panic you into paying a bill that isn't yours, so just ignore it and any other communications from them. If you get a letter claiming they have a payment to make to you and they need a bank account number then you know its a scam. Heres what i found out about them
  
  http://www.oft.gov.uk/news/press/2009/20…
  
  Like i said semi-legal, they claim to be legal but use illegal means to get money through miss-information

  13% 1 Vote

Resolved Question

Safety deposity boxes?

dear members,

i have some valuable stuff includes passport, important documents, juwelary and some other.
i wonder where i can safely deposit those. my friends advised me try in banks.
i have checked in the banks in and around my area but they have this facility but dont have availability and all the places are fully booked.

can anyone advise me where can i store my valuables?

Best Answer - Chosen by Voters

Then keep trying banks - other branches - until you find one available.

100% 1 Vote

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Other Answers (2)

• What about a locked fireproof safe in your home - small safe, tucked away somewhere private, bolted to the floor if you are concerned about theft.

  0% 0 Votes
• BARCLAYS DO IT

  0% 0 Votes