Resolved Question

Visa card trouble...?

two days before Christmas i broke my bank card. so went straight to the bank to order a new one. it came through the post within a four days or Christmas's passing.

my question is, that the card i broke i topped my mobile up with it. and now that i have a new card do i put the new card onto my phone or use the old card details??

as the bank is the same its just the card number that's changed and the security number, ive topped up since this happening with the old card and it still works, but would i get in trouble with doing this or not??

Best Answer - Chosen by Asker

Uk answer: You would not get "into trouble" for doing this, as the transaction is genuine, however the bank would probably prefer you update the details and indeed might prevent future transactions being processed with the old card details. Depending on the bank and type of card, "broken" cards can sometimes be issued with replacements without cancelling the original card details - as the cardholder's details haven't been compromised.

Hope this helps you.

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Other Answers (3)

• I'm surprised the old card still works. Not sure what you mean when you say you've "broken" it.
  You should only use the new card.
• you need to inform your phone company of changes as this will help you in cases of fraud or credits to your account
• Huh?? I'm confuse w/ the question/