Resolved Question

Giving card details over the phone?

a charity rung me up, great ormond street, and me and the guy chatted for a bit and i said that id donate money but i was a bit iffy and now i am freaking out O.o i gave him my sort code and account number, he was able to tell me what bank i was with and the area i live in from the info... am i safe or should i be freaking out?

Best Answer - Chosen by Voters

Probably Ok. If you are donating by direct debit you have the assurance that you can cancel at any time. If you gave your card number, (the long one), then you have given a recurring debit card authority. You cannot cancel this yourself - it has to be stopped by the charity. Other than that it seems to be Ok.

100% 6 Votes

There are currently no comments for this question.

Other Answers (5)

• Well what exactly did you tell the person over the phone?
  
  Were you discussing setting up a direct debit? In this case yes a bank account and sort code would be needed as well as other details.
  
  Were you discussing a one off payment using credit or debit card? In this case presumably only your card number, security code, and expiry date of card would be needed as well as the amount.
  
  Sort-codes give details of the bank and bank branch your account is held at. e.g. 09-00 = Abbey
  See Wikipedia: http://en.wikipedia.org/wiki/List_of_sor…
  
  Also, area you lived in would be obvious if you gave out your address details to them (or perhaps they know that already from previous communication/mail with Great Ormond or another agent). If you are concerned, have a look at your bank statements and monitor activity. If there is any fraud report it to your bank. If you don't want the transaction to go through then report it to your bank.

  0% 0 Votes
• it sounds suspect to me. the fact they called you and not you calling them. they could have been anyone. i would get in touch with your bank and if it a scam get in touch with the police. once this is all over, don't forget to buy me a happy meal

  0% 0 Votes
• I would definitely check it out with Great Ormond Street and also explain it to your bank as soon as possible.
  
  Sounds a bit iffy!

  0% 0 Votes
• Probably OK .. But its up to yu what you donate

  0% 0 Votes
• Uk answer: This is standard practise by charities and you should not be alarmed - did you agree to give them so much per month?
  
  It is usual for them to be able to tell which branch of which bank you are with from the sort code - this is public information.
  
  The charity in question will send you a schedule of the payments they want to take by direct debit, always at least 14 days before the first payment is due. So you will get written confirmation of the direct debit.
  
  Lastly, if you are ever unhappy about a payment made by direct debit, it is covered by the "Direct Debit Guarantee" - this guarantees you an instant refund of the amount paid by the bank or building society concerned.

  0% 0 Votes